Hero is pioneering an entirely new way to shop, connecting more than 350 million online customers live with expert associates in-store. Through chat, curated style recommendations and livestreams straight from the shop floor, our partner brands including Harvey Nichols, LVMH, Ted Baker and J.Crew are transforming their idle associates into on-demand personal shoppers and their analogue shops into digital smart stores of the future.
didici is a new ‘do-it-for-me’ (DIFM) technology platform that allows retailers to see all their performance data through one central platform to identify and make, tactical and strategic decisions.
didici combines retailers’ data from multiple sources and platforms; such as sales, labour, shrinkage, footfall, weather, through to mystery shopping, csat, social media monitoring and more, in their native format, into one place.
Creating a single view and version of the truth, didici provides retailers of all sizes with the benefits of big data and business intelligence outputs through an affordable and scalable platform.
Unlike Big data and BI platforms, didici has been developed to be used by all levels of a business. Using outlier identifications, predictive and prescriptive analytics, combined with intuitive graphics, didici reduces the time users need to battle with data and potentially missing anomalies that could have significant impact on the business.
Incredibly easy to use, and fast to deploy, didici immediately shows users all their critical business information, where they should focus first, and predicts and prescribes what they should do next.
Freetail Ltd was established in 2016 and it is located in Tel Aviv, Israel.
Our innovative, patent-pending products use laser-based technology to release the retailer and end-consumer from everything that gets in the way of the shopping experience
Freetail introduces unique products for the ultimate automated shopping experience. The laser-based technology manages everything from innovative logistics systems for shelving management to autonomous checkout. This breakthrough automation easily integrates with the existing store without changing a thing!
As opposed to existing technologies that are very expensive and impractical, our technology costs significantly less and allows every retailer to enjoy total freedom:
The freedom to earn more with ease, the freedom to manage and optimize better, the freedom to provide outstanding service, the freedom from any invasion of privacy, the freedom to cut costs, the freedom from lines and cashiers - The freedom to enjoy retail as much as the best of what life has to offer.
Aculom Limited have exclusively partnered with Tokinomo to deliver the most effective and innovative POS marketing solution to the Retail Marketplace in the UK and ROI.
The Tokinomo patented device has unique technology including micro sensors, motion detectors and bespoke robotics that bring brands to life and literally propel products out from the shelf in the most eye-catching way.
Remote programming and voice file upload supports individual campaigns that when combined with our enhanced light functionality brands are illuminated making them even more visible and truly bespoke.
The Tokinomo technology was recognised with the “Innovation Trail Award” at Europe’s leading event for the retail industry, RBTE at Olympia, London in May 2018.
This exciting ground-breaking technology will be available in the UK and ROI from October 2018.
Tokinomo… enhance brand awareness and ultimately turn shoppers into customers.
Sideways 6 exists to build better businesses through employee ideas.
Our integrated approach removes the barriers to innovation, ensuring more ideas are shared - and the best ones are brought to life faster.
Find out why over 3 million employees from the likes of Sainsbury's, British Airways and Rio Tinto trust the Sideways 6 approach at www.Sideways6.com.
TokyWoky is a "Live Community Chat" solution, that allows shoppers to engage effortlessly with each other whilst browsing your e-Commerce site. Increasing sales and decreasing customer service costs through the use of your organic online Customer community.
OneStock is an omnichannel software suite which allows retailers to trade all stocks intelligently and profitably through a combination of stock unification, sophisticated order orchestration and efficient store operations.
Come and discover the various OneStock scenarios, enabling deployment of an omnichannel strategy in a matter of weeks: Ship From Store, Click & Collect, Order Orchestration, Reserve & Collect, Web to store, …
As a result, OneStock has multiple referenceable client cases where online availability has increased dramatically and an uplift of between 15-22% in online trade has been experienced immediately.”
Yapster is the chat app for retail and hospitality teams.
Our app powers effective, GDPR compliant, communication at scale for companies with multi-site, ‘deskless’, workforces.
Staff can send 1-1 and group messages, initiate flash polls, and post to the social newsfeed - all they need is a smartphone.
Unlike WhatsApp and other free-to-use platforms, Yapster is under the full control of our customers and allows colleagues to interact in a secure, closed environment. It also integrates with existing HR and operations systems, which makes administration effortless.
Some of the UK’s biggest retail brands are already using Yapster to drive sales, improve job satisfaction and lower staff turnover. We’re proud to work with some of the best names in the business, including Ann Summers, Caffè Nero and Krispy Kreme.
Prefixbox's eCommerce search tools drastically improve product search engine efficiency to boost webshops’ conversions and sales. A strong search engine is a critical part of a webshop’s success, but is often overlooked – even though 50% of online revenue comes from the search function. A good search quickly directs users to the products they want to buy, suggests relevant alternatives when no products can be found, and provides detailed analytics to help you make informed business decisions.
Our easy-to-integrate intelligent search continually learns and improves over time through automatic updates. We offer our products in a flexible way because we know that every shop is unique. Our products are sold individually so you can pick what fits your needs and our monthly subscription model keeps you in control of your spending.
Our products, along with our detailed analytics, help webshops reach peak performance.
Search, on your terms.
Transformational retail tech for fashion that puts the ‘person’ in personalisation and the purpose back into ‘bricks and mortar’.
Helping product find people rather than people finding product.
HOLM licenses an in-store application which matches shoppers with available clothes according to body shape.
It’s an ‘Express Styling service’ and a magical shopping experience. Turning staff into highly productive stylists, without the costs or training requirements associated.
After a simple two-minute measuring process, customers can view the garments that will look great on their individual body shape.
Thereafter, using their shopper profile, HOLM’s machine learning algorithms work across all sales channels to continue recommending clothes the customer will look fabulous wearing.
The results? Motivated in-store teams, now digitally empowered to give great service. Increased sales. Delighted customers. Powerful data insight. Rapid returns on investment.
HOLM’s USP? Precise recommendation from the first minute – winning shopper trust and loyalty on their first visit.
Business users across the Retail industry are frustrated by the complex data world – they don’t have the ability to access insights from their own data in a quick and easy way. They need an effective way to realise the enormous potential of their customer data and make better business decisions from it.
With the right tools, they can – and that’s where we come in.
Polymatica is a data science company, pioneering new and accessible ways for businesses to understand and use their data. The Polymatica platform uses embedded intelligence to deliver results and insights, at incredible scale and speed. Focused on business users throughout an organisation, Polymatica offers intuitive data analysis software, assisted decision-making solutions and visual storytelling tools, as well as consulting services and training designed to build the expertise of our clients.
ZigZag Global is a software solution to help ecommerce retailers manage returns domestically and globally.
The ZigZag platform connects major retailers to a global network of over 220 warehouses to over 50 couriers and 26 marketplaces in over 130 countries - all from a single integration. ZigZag uses predictive analytics to understand the most cost effective and energy efficient route to work out if a retailer should hold and resell returned products in local markets or bring them back via consolidation.
ZigZag's mission is to help retailers become more sustainable whilst cutting costs by up to 57% and improving the speed of customer refunds by getting stock back in the supply chain more quickly. Clients include Selfridges, TopShop, GAP and DHL.
ZigZag is listed in the Retail Tech Top 50, The StartUps Top 100, Disrupt 100 and ZigZag recently won the 2018 World Post and Parcel Awards for Ecommerce and Innovation, 2018 Postal Pitch in Washington, 2018 Millennial 20:20 Ecommerce Enabler, 2017 ShopTalk Startup award along with a 25,000 Euro prize. It also won the 2017 Sustainability Award in Milan, 2017 Innovation Award at IRX, StartUps 100 Winner 2017. 2016 Global award at the World Retail Congress in Dubai for innovation, Mark of Excellence - Disruptor of the Year 2016 - Supply Chain Awards, Winner at London Technology Week – GetInTheRing. ZigZag is also proud to be a member of the Ellen MacArthur Foundation.
Retviews helps fashion brands improving the monitoring of competitor’s activity on the market. It delivers strategic insights on their competitive environment that enable to market the right products, set the ideal prices and promote smartly.
Shorten fashion cycles and ever-changing trends require not to rely solely on intuition anymore. Modern retailing needs an analytical tool capable of delivering insights on a large amount of different brands and products. Leveraging the power of data enables fashion brands to gain a competitive edge turning assortment decisions into a successful mix of art and science. Retviews processes millions of fashion data into dashboards that are accessible on a user-friendly interface. Fashion retailers are able to monitor any brand in the world, analyze thousands of products at a time and work with real-time data.
Retviews is the leader on the French market working with companies such as Pimkie, Etam and SMCP.
Better service, new customers : with Alcméon, leverage the power of messaging and prepare your business for "conversational commerce"
Alcméon is a unified SaaS Platform which centralizes all your customers messaging streams in one point. Tweets, comments on your Facebook wall or on an Instagram post, direct messages on Messenger or WeChat, conversations started in your app or via a web widget… Alcméon captures all and gives you the tools to offer a premium service 24/7 at scale with its powerful hybrid technology combining seamlessly AI, chatbots and human intervention.
Greendeck empowers fashion brands and retailers with dynamic pricing and competitive intelligence to make better pricing and promotion decisions, using artificial intelligence. This results in higher revenue and better margins. www.greendeck.co
Hoxton Analytics provides highly-accurate footfall, gender, capture rates and occupancy data, based only on observing visitor footsteps. We never collect any personally identifiable information and are fully compliant with GDPR.
Retailers benefit from detailed insights on pedestrians passing, entering and dwelling instore. This data can be used to populate highly-accurate conversion funnels, assess ROI on marketing and visual merchandising activity, inform business decisions ranging from staffing levels to landlord negotiations and benchmark store performance over time.
We utilise low-level cameras that point down at the floor to avoid people's faces. Our patent-pending AI algorithms convert footsteps into highly accurate data and rich insights. This data is manually audited for accuracy every day and delivered to customers as a service via our proprietary, real-time dashboard and a comprehensive range of APIs.
Swoop is changing the way large multi-site retailers plan, manage and track their in store marketing campaigns. Swoop’s co.lateral is a leading marketing operations platform that helps streamline the complex task of planning and delivering in-store marketing campaigns, across print and digital channels. It enables retailers to rationalise their activities and move to an Omni channel future.
The market for in store marketing is worth over £2 billion a year in the UK alone and is fraught with waste, inefficiency and lost sales opportunities. co.lateral removes the guesswork, errors and delays whilst unlocks new revenues from compliant marketing messaging.
co.lateral has been developed with major UK retailers. It is a unique end-to-end collaborative tool that allows retailers, to work with staff, 3rd party suppliers in real time to audit store marketing, capture data, ensure marketing compliance, build and distribute complex in-store marketing campaigns.
Retailers use co.lateral to audit their fixtures and fittings in store, amend the campaign planning process across vast print and digital outputs, tender for production, streamline delivery and installation and track effectiveness and store compliance.
By incorporating data from campaign execution alongside sales data, retailers can save millions in production spend and staffing costs a year, whilst unlocking increased revenues and better engaging customers in store.
At Park, we design mobile experiences, loyalty programmes and promotions that help businesses to engage customers more effectively; attracting new customers and encouraging existing ones to spend more, more often.
Our solutions are powered by our secret weapon, The Magic Stamp! It uses no batteries or tech. integration, and replaces traditional methods of identifying customers (QR codes, barcodes, swipe cards etc.). The Magic Stamp brings the human interaction back to loyalty - by simply stamping a customer's smartphone, a merchant can award loyalty points, redeem vouchers, giftcards and rewards. All the merchant needs is a Stamp, so set up is super simple and now accessible to outlets unable to use integrated solutions.
A unique customer experience, teamed with all the benefits that businesses care about - analytics, insights and a new marketing platform.
Kindergifts is an online invitation platform that enables children to get a dream gift from their friends and give back to charity when they celebrate.
Over £1bn a year is spent on children’s birthday party gifts. At a typical party, a child receives 20 little gifts worth £10-£20 each. Parents are concerned about the amount of presents, lack of appreciation, clutter and waste. It’s also costly and inconvenient for the guests to buy so many last-minute presents. Most concerning is the social disconnect: 4m children in the UK live in poverty and never get the things they actually need.
Our platform allows parents to club together for a group gift and a charity chosen by the birthday child. Through the invitation process, the parent and child choose a dream present, a local charity and a % of the party proceeds they wish to donate. Instead of buying individual presents, guests have the option to contribute towards the child’s birthday wish. So, the child gets the perfect gift they want and learns to share with those in need.
We help parents transform gift waste into meaningful presents whilst supporting local charities and teaching kids good values. We’d love to partner with UK retailers to improve gifting economics from low-end to high-end gift purchases and help society along the way. Our gifts selection process is also an opportunity to build brand awareness and social responsibility credentials with a much younger audience than otherwise.
"Metidia's game technologies help retailers to make the commerce more human-friendly. We design games (AR, Puzzle, competition games, sports, arcade) to help retailers to attract, convert and raise loyalty - including drive-to-store- among Digital Mums and Millenials.
Few people want to download a retailer's app, many want to play and entertain. We transform that human desire into business opportunities."
Roialty is a customer profiling and digital loyalty marketing solution, chosen by international brands and agencies to turn anonymous data with no value into lifetime-loyal customers.
Roialty proprietary technology automatically classifies interactions in real-time, leveraging AI, ML algorithms and scalable architecture that manages billions of events. And aggregates them into a customer centric view to deliver actionable insights and personalized calls to action.
By leveraging social media data to understand personal interests and values, Roialty creates customer segments and observes these in real-time to give retailers more insight to help tailor marketing strategies and to improve the overall customer journey across digital channels and physical stores.
Founded in December 2014 by a team of experienced internet-focused managers from KPMG, NTT DATA, ORACLE together with talented digital native entrepreneurs, is now supporting innovative leading clients in FMCG Retail, Finance and Media markets.
Building a loyal customer base is a priority for most retailers and brands, and Roialty is here to help!
Specialists for post-purchase communication. ParcelLab, closes the gap between retailers and their customers during delivery. The company provides an eCommerce solution for intelligent delivery monitoring and automated customer communication - regardless of logistics service provider. With this solution, retailers can identify customer-relevant events or delivery deviations and link them to automated customer communication via relevant channels such as e-mail, SMS, Facebook or the retailer app.“
See Fashion is an omni-channel personalisation and customer insights platform that enables retailers to deliver personalised experiences to new and unidentified shoppers. We help retailers overcome the $230bn data gap to understand what their customers want at any touchpoint, across any channel. We do this by tracking shopper behaviour across a network of ecommerce stores, including browsing/purchase behaviour and search queries, in a secure GDPR-compliant way. We then apply our unique machine learning and cutting-edge computer vision techniques to generate real-time customer insights and seamless customer experiences that convert, even if they are visiting your store for the first time.
We are a team of award-winning retail, e-commerce and data experts who are passionate about helping you leverage the power of data to deliver great customer experiences.
The VeeaHub for Smart Retail implements a highly-flexible platform to deliver a range of applications and services that enhance the consumer experience and improve business efficiency today. The Edge Computing solution can be deployed more rapidly, efficiently and cost effectively than any other solution available, while leaving the existing IT network and applications either mostly intact or replaced only to the extent that the retailer desires.
Veea offers a cost-effective and high performance “plug and play” cloud-managed edge server, along with a secure IoT hub solution supporting a wide range of applications for the retail environment. It resides at the edge of the network in a store or branch of office and supports the ability to offer services that previously were not feasible through cloud-based networks. On a stand-alone basis, a cluster of servers can create a wireless and/or wired “private cloud”. The solution’s open software platform permits upload of apps developed by third parties providing for a wide range of solutions and applications to be offered through a customizable application store.
Through an enterprise grade app store, complemented by white labelled smartphone apps retailers and their partners can provide services that are privately labelled, integrated with a retailer’s or a third-party developer’s apps, through the provided SDKs and APIs. The range of applications that can be deployed are unlimited including; Mobile Point of Sale, Payment Processing, Digital Signage, Beacon Management, IoT Sensors, Peer-to-Peer Communications, CCTV, Searchable indoor maps & directions to specific products and Public/Private Wi-Fi
Yosh.AI Fashion Shopping Advisor “Siri for fashion shopping”, is your personal advisor which, based on your preferences, body type, lifestyle, recommends personalised products, so You look your best and feel great about yourself. Your personal Concierge on Google Assistant, Alexa, Messenger, is your trusted shopping advisor whenever you need her to have enjoyable shopping thanks to the newest AI technology including voice recognition and visual search. This, and other AI solutions including automated tagging, developed by top AI scientists, offers users personalised enjoyable shopping experience and global apparel retailers access to the newest technology within conversational commerce, grow their sales through creating added value for the users, loyalty and optimising the cost through automation.
ThirdEye is a young London-based start-up building advanced machine learning algorithms to allow computers to understand and respond to human behaviour on CCTV cameras. Thereby, it helps brick-and-mortar retailers increase in-store productivity. The software sits on top of CCTV cameras to analyse stores and generates insight like what customers are looking at and interacting with, when a queue at a check-out point will develop, where staff are deployed, when a shoplifting occurs and how full shelves are. This insight will be integrated to new solutions, such as reduction and prevention of shrinkage and stock-outs, A/B testing for brick-and-mortar and elimination of flash queues. Also, all data get anonymised even before processing, which ensures full GDPR compliance. By augmenting in-store colleagues with technology, ThirdEye makes them do their job twice as efficient.