The digital revolution has seen the most challenging time in the history of global retail destroying traditional business models as we know them.
As consumers’ appetite to adopt new innovations at an extraordinary rate of change continues, retailers are struggling to keep up. Only those brave and agile enough to adapt will survive. Those that don’t are not likely to trade past 2020 and this is their biggest fear.
Tech. brought to you by Retail Week and World Retail Congress is the most important two-day festival of digital retailing and the technology driving it.
Tech. is the only event where retailers, tech suppliers, start-ups, investors and analysts join forces to work out how they will not only survive the digital revolution, but nail it.
At Tech. we put the most disruptive thinkers under the spotlight - from the companies that are revolutionising their industries, to the tech firms creating the most innovative of products.
Bringing together more than 2,500 people and 180+ speakers from 800+ companies across the globe, Tech. is the biggest, boldest and best event for digital leaders in retail and the smartest minds in technology to shape the future of the industry.
The biggest names in the business. Geniuses of retail technology from the companies leading the way.
On the evening of day 2 at Tech., this is the industry party of the year that you don't want to miss. After two days of amazing content, kick-back with a drink in hand and mingle away.
A platform for retailers to find the next digital disruption, while giving tech start-ups the opportunity to showcase their innovations to retail leaders from across the globe.
Our partners will be bringing the latest in tech innovation for you to see. Get your hands on the latest tech toys and find the products and solutions to help solve all your problems.
Get the full brochure
There is so much going on this year at Tech. that we had to create a book for you to fully appreciate the scale. Download the brochure here which is updated weekly.
What's on: Mainstage Sessions
Store of the future
devices, artificial intelligence and IoT can accelerate transformation in retail to deliver a smoother, frictionless
customer experience whilst helping bricks and mortar retailers drive the more data driven approach long used by
Ian Massingham, Chief Evangelist – EMEA, Amazon Web Services
Phil Thompson, Worldwide Tech Lead for Retail, Amazon Web Services
The new wave of AI and robotics transforming online retail
Paul Clarke, CTO, Ocado
From start-up to $12 billion: Building a workforce culture of creative thinkers
simply can’t just “be more productive”. According to a McKinsey Global Institute Study, we spend 61% of our time
managing work and only 39% of the time doing it.
Adrienne will share some approaches innovative Dropbox is using to put their team on the path to enlightened working,
by unlocking the asset of creative energy:
- Providing the right physical and psychological spaces
- Unlocking the value of collaboration
- Empowering teams through grit and macro-management
- Making time for creative thinking
encourage the culture of safe spaces, collaboration, empowered teams.
Adrienne Gormley, Global VP of Customer Experience and Head of EMEA, Dropbox
Tomorrow’s retail: Robots will guide us
Digital technologies transform the very foundation of how we live – and also the way we go shopping. Martin Wild, Chief Innovation Officer of the MediaMarktSaturn Retail Group, will show what retail will look like in the future: robots will guide us, Augmented and Virtual Reality will merge on- and offline worlds to an all new shopping experience and artificial intelligence will help us to find what we are really looking for.
Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group
Tom, Robot, MediaMarktSaturn Retail Group
What's on: Panel Sessions
Meet Generation Z – your future power shopper
To understand our next generation of shoppers better, we’ll bring together this international panel of Gen Z where you will hear first-hand what this generation is doing, thinking and making.
Moderator: David Polinchock, Chief Experience Officer, Experiential Advertising Group
Luke Hunter, Gen Z, Montclair Kimberley Academy
Sydney Polinchock, Gen Z, Montclair Kimberley Academy
Henry Patterson, Gen Z/Founder, Young and Mighty
Has anything created a bigger buzz in retail this year than AI?
This session will tackle the confusion surrounding ‘AI’ and elaborate on why ‘AI myths’ are stopping retailers taking meaningful action. This panel will bring in real world examples from their experience of speaking to hundreds of global retailers to bust the top ten myths of AI.
Peter Ellen, CEO, Big Data For Humans
Matt Harris, Director - Retail and Consumer Goods Practice Lead, Information Services Group
Gareth Edwards, Principal Scotland, Deloitte Digital
Optimising customer experience in an age of digital retailing
This session will get into the nitty-gritty to educate the leading retail decision-makers on how to stay competitive by adopting long-term strategies that provide transparency into customer experiences, and how to use these insights across the organisation.
Shehnaaz Chenia, Director eCommerce Development EMEA, LEGO Group
Ben Harris, CEO, Decibel Insight
Marc van Afteren, CEO, Usabilla
High-tech innovation, robotics and digitalisation
To become competitive, fashion retailers and brands need to embrace new production strategies and technologies, such as data and intelligence, robotics and digitalisation, to use customer data to provide tailored, on-demand items. This sessions discusses the four key steps to working smarter and faster!
Janice Wang, CEO, Alvanon
Jalaj Hora, Senior VP Engineering and Quality, Burberry
Angela Gaskell, Head of Sourcing, N Brown
Jenny Holloway, CEO, Fashion Enter
What's on: Discovery
Retailers need speed, agility and early innovation to disrupt before their competitors do. This is where the start-up zone at Tech. comes into play. Discovery at Tech. will provide retailers with a platform to find that next innovation, while giving tech start-ups the opportunity to flaunt their wares to a room full of influential decision makers in retail technology. So if your start-up's got the technology that is going to change the face of retail now is the time to show it off!
What's on: Closing Party
The industry party of the year!
Taking place on the evening of day two at Tech., the Closing Party is the industry bash that will give you serious FOMO if you don't attend!
Complimentary drinks, music and plenty of entertainment, makes this the perfect opportunity to kick back, relax and mingle with your fellow festival delegates following a jam-packed two days at Tech.
This is your chance to meet new people, build connections and establish long-lasting relationships that could make a real difference to your business, so don't miss it.