• Tech - Transforming retail together
     
  • Tech brought to you by Retail Week and World Retail Congress is the most important two-day festival of digital retailing and the technology driving it.

    It is the only event where retailers, tech suppliers, start-ups, investors and analysts join forces to work out how they will not only survive the digital revolution, but nail it. At Tech. we put the most disruptive thinkers under the spotlight - from the companies that are revolutionising their industries, to the tech firms creating the most innovative of products.

    LIMITED OFFER: Get 25% off online using the code ECOM25

    Why attend   |   Buy a ticket

 

12-13 September Printworks, London

2500

2500

attendees
800

800

companies
180

180

speakers
100

100

start-ups
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About

The digital revolution has seen the most challenging time in the history of global retail destroying traditional business models as we know them.

As consumers’ appetite to adopt new innovations at an extraordinary rate of change continues, retailers are struggling to keep up. Only those brave and agile enough to adapt will survive. Those that don’t are not likely to trade past 2020 and this is their biggest fear.

Tech. brought to you by Retail Week and World Retail Congress is the most important two-day festival of digital retailing and the technology driving it.

Why Attend

Tech. is the only event where retailers, tech suppliers, start-ups, investors and analysts join forces to work out how they will not only survive the digital revolution, but nail it.

At Tech. we put the most disruptive thinkers under the spotlight - from the companies that are revolutionising their industries, to the tech firms creating the most innovative of products. 

Bringing together more than 2,500 people and 180+ speakers from 800+ companies across the globe, Tech. is the biggest, boldest and best event for digital leaders in retail and the smartest minds in technology to shape the future of the industry.

Speakers

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The biggest names in the business. Geniuses of retail technology from the companies leading the way.


 

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Partners

Retailer-supplier collaboration is key to surviving the digital revolution. Meet the companies that are leading the way in tech innovation and retail disruption.

Retail partners include

Retail Partners

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What's on

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Closing Party

Closing Party

On the evening of day 2 at Tech., this is the industry party of the year that you don't want to miss. After two days of amazing content, kick-back with a drink in hand and mingle away.

Find out more

Discovery

Discovery

A platform for retailers to find the next digital disruption, while giving tech start-ups the opportunity to showcase their innovations to retail leaders from across the globe.

Discover more...

Partners

Partners

Our partners will be bringing the latest in tech innovation for you to see. Get your hands on the latest tech toys and find the products and solutions to help solve all your problems.

View partners

Get the full brochure

Get the full brochure

There is so much going on this year at Tech. that we had to create a book for you to fully appreciate the scale. Download the brochure here which is updated weekly.

Download brochure

What's on: Mainstage Sessions

Store of the future

Join us as we walk through a vision for the store of the future and examine how cloud computing, edge
devices, artificial intelligence and IoT can accelerate transformation in retail to deliver a smoother, frictionless
customer experience whilst helping bricks and mortar retailers drive the more data driven approach long used by
e-commerce businesses.

Ian Massingham, Chief Evangelist – EMEA, Amazon Web Services
Phil Thompson, Worldwide Tech Lead for Retail, Amazon Web Services

The new wave of AI and robotics transforming online retail

AI is going to transform at an exponential rate our industry, our competitors, our B2B customers, our retail customers, our platform, our customer offer, our business and our employees, and this leads to not only a real sense of urgency but also the need to adopt an “AI first” mindset. This session will cover how AI pervades Ocado’s end-to-end ecommerce, fulfilment and logistics platform. We’ll discuss related technologies such as swarm robotics technology for building automated warehouses, the lessons learnt, including the importance of harvesting and transforming the data needed to train the AI models, how cloud has democratised access to AI, and also how it has raised the bar for smartness if you want your applications to be best of breed.

Paul Clarke, CTO, Ocado

From start-up to $12 billion: Building a workforce culture of creative thinkers

Digital transformation has us working every minute and attempting to squeeze as much as we can out of a day, we
simply can’t just “be more productive”. According to a McKinsey Global Institute Study, we spend 61% of our time
managing work and only 39% of the time doing it.
Adrienne will share some approaches innovative Dropbox is using to put their team on the path to enlightened working,
by unlocking the asset of creative energy:
  • Providing the right physical and psychological spaces
  • Unlocking the value of collaboration
  • Empowering teams through grit and macro-management
  • Making time for creative thinking
Receive actionable insights into getting you and your teams out of comfort zones - get away from those inboxes and
encourage the culture of safe spaces, collaboration, empowered teams.

Adrienne Gormley, Global VP of Customer Experience and Head of EMEA, Dropbox

Tomorrow’s retail: Robots will guide us

Digital technologies transform the very foundation of how we live – and also the way we go shopping. Martin Wild, Chief Innovation Officer of the MediaMarktSaturn Retail Group, will show what retail will look like in the future: robots will guide us, Augmented and Virtual Reality will merge on- and offline worlds to an all new shopping experience and artificial intelligence will help us to find what we are really looking for.

Martin Wild, Chief Innovation Officer, MediaMarktSaturn Retail Group
Tom, Robot, MediaMarktSaturn Retail Group

What's on: Panel Sessions

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Meet Generation Z – your future power shopper

Meet Generation Z – your future power shopper

To understand our next generation of shoppers better, we’ll bring together this international panel of Gen Z where you will hear first-hand what this generation is doing, thinking and making. 


Moderator: David Polinchock, Chief Experience Officer, Experiential Advertising Group

Luke Hunter, Gen Z, Montclair Kimberley Academy

Sydney Polinchock, Gen Z, Montclair Kimberley Academy

Henry Patterson, Gen Z/Founder, Young and Mighty

Has anything created a bigger buzz in retail this year than AI?

Has anything created a bigger buzz in retail this year than AI?

This session will tackle the confusion surrounding ‘AI’ and elaborate on why ‘AI myths’ are stopping retailers taking meaningful action. This panel will bring in real world examples from their experience of speaking to hundreds of global retailers to bust the top ten myths of AI. 


Peter Ellen, CEO, Big Data For Humans

Matt Harris, Director - Retail and Consumer Goods Practice Lead, Information Services Group

Gareth Edwards, Principal Scotland, Deloitte Digital
 

Optimising customer experience in an age of digital retailing

Optimising customer experience in an age of digital retailing

This session will get into the nitty-gritty to educate the leading retail decision-makers on how to stay competitive by adopting long-term strategies that provide transparency into customer experiences, and how to use these insights across the organisation.


Shehnaaz Chenia, Director eCommerce Development EMEA, LEGO Group

Ben Harris, CEO, Decibel Insight

Marc van Afteren, CEO, Usabilla

High-tech innovation, robotics and digitalisation

High-tech innovation, robotics and digitalisation

To become competitive, fashion retailers and brands need to embrace new production strategies and technologies, such as data and intelligence, robotics and digitalisation, to use customer data to provide tailored, on-demand items. This sessions discusses the four key steps to working smarter and faster!


Janice Wang, CEO, Alvanon

Jalaj Hora, Senior VP Engineering and Quality, Burberry

Angela Gaskell, Head of Sourcing, N Brown

Jenny Holloway, CEO, Fashion Enter

What's on: Discovery

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Discovery

Retailers need speed, agility and early innovation to disrupt before their competitors do. This is where the start-up zone at Tech. comes into play. Discovery at Tech. will provide retailers with a platform to find that next innovation, while giving tech start-ups the opportunity to flaunt their wares to a room full of influential decision makers in retail technology. So if your start-up's got the technology that is going to change the face of retail now is the time to show it off!
 

  • Pitch
  • Impress
  • Vote
  • Answer
  • The verdict


Sign up   |   Find out more

What's on: Closing Party

The industry party of the year!

Taking place on the evening of day two at Tech., the Closing Party is the industry bash that will give you serious FOMO if you don't attend!

Complimentary drinks, music and plenty of entertainment, makes this the perfect opportunity to kick back, relax and mingle with your fellow festival delegates following a jam-packed two days at Tech. 

This is your chance to meet new people, build connections and establish long-lasting relationships that could make a real difference to your business, so don't miss it.

Find out more   |   Buy a ticket

Featuring The Shapeshifters

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Printworks London

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